Privacy Policy

Waste to Water Pty Ltd (WTW) has created this privacy policy because we value our customers and recognize their right to keep personal information private. This statement discloses our information gathering and dissemination practices for this WTW website, which may be updated by us from time to time without notice to you.


IP Address & Web Browser Info
WTW's web servers and forms on the web gather your IP address and Web browser type to help diagnose problems with our service, to administer our site, and to gather broad demographic information. Demographic information is gathered in aggregate only and cannot be traced to an individual user.

Our website sets cookies to keep track of advertising banner ad hits and other similar information. WTW's web servers may also set a session ID cookie that is used to allow our servers to deliver information you request (e.g., search results). Session IDs cannot be traced to an individual person or customer name, and are analyzed only in aggregate. Members who do not want to receive cookies can instruct their web browsers to refuse them; be aware, however, that doing so may prevent certain parts of WTW's site from working. Other organizations which place advertising on WTW sometimes have the ability to assign a different cookie to you in a process that we don't not control. Unless you've saved your customer name, cookies aren't useable for identifying individuals (your computer will be assigned a random number); neither WTW nor advertisers will know who you are.

E-News Mailing List
Signing up for our e-mail distribution list is completely optional. WTW's signup form requires users to give contact and demographic information (e.g., postcode, age). Required fields are marked with an asterisk. We use this information to send customers information about WTW (e.g., upcoming events, bulletins and newsletters); customers may opt-out of receiving this information via e-mail. At times, WTW may rent names, mailing and email addresses to carefully selected organizations. This information is rented on a single-use-only basis. Aggregate demographic information collected through the registration process may be shared with advertisers and other partners. This aggregate information is not traceable to an individual user.

Order Forms
When purchasing products or services on WTW's site, you're asked for credit card, billing and shipping information. This information is used to debit a customer's credit card for a donation of money to WTW, or for goods and services purchased, and to ship merchandise. Only billing vendors and WTW treasury staff have access to financial information and only for the purpose of billing customers. At times, WTW may refer customers to other websites to purchase products. Your activity on those sites is covered by the privacy policies on those sites.

Online Surveys
At times, WTW may run online surveys asking for specific contact or demographic information. These surveys are always optional. At times, WTW may share both the results of, and individual entries in, surveys with the sponsors of the survey. Results of surveys may be shared with partners and advertisers on an aggregate basis.

At times, WTW may run contests on our site where we ask for contact or demographic information. These contests are always optional. At times, WTW may share both the results of, and individual entries in, surveys with the sponsors of the survey. Results of contests may be shared with partners and advertisers on an aggregate basis.

Customer Feedback
WTW stores feedback that customers send to us. This feedback is used to administer and refine the WTW's site, and, at times, may be shared with WTW affiliates either in aggregate form or with specific identifying characteristics (e.g., email address, name) removed.

Consistent with the Children's Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent. If we become aware that a subscriber is under the age of 13 and has signed up without prior verifiable parental consent, we will remove his or her personally identifiable information from our files.

Our site provides users the opportunity to opt-out of receiving communications from us and from our partners, affiliates and advertisers at the point where we request information about the visitor.

WTW provides links to other sites. WTW is not responsible for the privacy practices or content of these Web sites.

WTW believes that customer's private communications in email and other methods of communication should remain confidential. WTW does not read or disclose private communications unless ordered to do so through a valid legal mechanism such as a search warrant, subpoena or court order, to protect the company's rights and property, or during emergencies when we believe physical safety is at risk. Also, keep in mind that WTW is not responsible for what other users may do with private communications you've had with them.

If you have any questions about this privacy statement, the practices of this site, or your dealings with this site, you can contact us at:

Via email:
Via web: our Contact Us section

Call Waste to Water today.

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